Instant messages with chatbots can help customers get answers to their questions and reassure them that a professional will be able to address their concerns. This eliminates the need for…
Continue readingA company’s goal is to provide excellent customer care, which goes beyond merely addressing a problem. It involves developing long-term relationships with its customers and using proactive measures to address…
Continue readingThe rise of chatbots will transform various business functions, from sales to customer support. HR will also be one of the areas that will see a significant change. The HR…
Continue readingDue to the increasing popularity of chatbots and the need for instant customer service, the debate about whether or not they should be used in business has been growing. There…
Continue readingAlthough it’s great to have a lot of traffic on your site, how many of these individuals end up buying something? A low conversion rate is a common problem that…
Continue readingOne of the most important factors that you should consider when it comes to developing a chatbot is establishing a persona, which is a representation of your brand’s personality and…
Continue readingThe use of chatbots has been continuously expanding to cover a wide range of use cases. Among the latest trends in this area is the increasing number of organizations that…
Continue readingA trend that’s been seen in chatbot UI/ UX is the use of button-based menus. These features are useful for new users who have no idea how a chatbot works…
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